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Central Bohemia´s Service Management awarded in ITSM Project of the Year competition

Service Management as part of the Internal Integration project of the Central Bohemian region was awarded in the competition ITSM Project of the Year 2014.
The second place is a confirmation of success of the project in comparation even with large private sector implementation. The awarding ceremony was held on January 22nd in Top Hotel Praha.

In two rounds contest, the project was presented in from of demanding professional jury. New central ServiceDesk Office and Asset Management solution includes connection to GINIS Assets and Identity Management. Implemented by The GORDIC company as supplier, ServiceDesk is built on CA Technologies products, scanning software and hardware on AW Caesar components.

The purpose of the Internal Integral Project has been to analyze management processes of the authority and to make them make it easier and more efficient thanks to new software tools.

itSMF Czech Republic holds an annual competition for the best project in the area of IT Service Management. As in previous years, this year’s best projects were also announced at the annual conference of CSSI (the Czech Society for Systems Integration) and itSMF Czech Republic, titled „Managing IT in the private and public sectors“.


Zobrazení dle typu:
  • Aktualizace software
  • Metodologie
  • Zprávy vlastní
  • Zprávy cizí
  • Řešení
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